Aircell — Free gift not send to me

Address:

626117

I have place on Mobile order 21.10.2015, but in website they are stating that 3 to 4 days more than 4 days he is not delivery the product after a long war i got mobile on 28.10.2015 evening. at the time of placing order they said free power bank for your order. Now nearly one month i have not received free gift ( power bank ). I am asking so many times proper response not available. they are asking Invoice copy from my side. is it correct manner ? I think syberplace.com is playing with customers. yes. prompt delivery & chatting response is very very worst. Friends please read my review about this website.Thanks.