[Resolved] Airtel — 1/6th internet speed | |||
My name is Ankita Dubey mobile number [protected]. I have purchased a 3G plan from airtel. this plan promises me speeds of 3 Mbps or abover. However the speed i receive is seldom above 1 mbps making the service useless for apps. I can't book a cab if am stuck in rain or use the internet for any other purpose. I have complained and the reason they give is network in my residence is bad. This is strange as am a working person and therefore cannot understand how network at my residence can affect network in my office (my office and residence are 18 km apart). Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 16th July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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