[Resolved] Airtel — 2G/3G services not working from past one month

aparna pagadala

from Bengaluru, Karnataka

Address:

Bangalore Urban, Karnataka, 560100

Hi,

I reside in electronic city, Bangalore.
From past one month 2g and 3g services are not working.
I logged 4 complaints on this with Airtel.However, no resolution provided.
Not only in Electronics city, the airtel network wont work in many areas of Bangalore(Wilson garden, vijjay nager, melleswaram, rajaji nagaer etc).
Airtel is just a cheating company.I have no better words to talk about this service provider. All your advertisements are crap.
Ref id: CGPSC[protected], CINDL[protected], CGPSC[protected], c2GCD[protected].

Thanks,
Aparna. P

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2016

Airtel Customer Care's response Dear Ms. Pagadala,

This is with reference to your post dated 21 June 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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