Airtel — 399 plan 84 days not applicable for new users

Address:

560048

Why airtel is cheating the customers, when i call the customer care and nodal team, they are clearing telling that 399 plan for 84 days is applicable for only selected customers. Why airtel is doing such partiality to other customers.in that case airtel has stop advertising the ads about this offer.

If nodal officer don't have access to check the offer, the why can't they check with marketing team.