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I have recharged my 3G data at 755 on number [protected] txn ID 052945 date 25/05/2015 because I have got message from dialing *123*11# on mobile that "UNLIMITED 3G @755 FOR 28 DAYS", so to avail the facility I have recharged my number with Rs. 755, but after recharging I have got 4GB data only I thought its OK after availing 4GB data I will get the rest but when my data finished I have got no data anymore and when I called to customer care for resolving my problem after listening my problem they my call twice and when I call thrice and after saying the same the senior said you will get unlimited data but your speed will become half than that of 3G but I have recharged because it was written UNLIMITED 3G @755 FOR 28 DAYS, NO WHERE WRITTEN YOUR SPEED WILL BECOME HALF THAN THAT OF 3G, PLEASE RESOLVE MY PROBLEM I WANT JUSTICE .THANKYOU
I RECHARGE 3G DATA BUT I HAVE NOT RECEIVE THE DATA
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This is with reference to your post dated 16 August 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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