Airtel 3G Dongle — Worst customer service | |||
Mr.Gopi (Custormer service officer) has promised to revise the amount and sending the closing letter to my home. But nothing has been done till now. I am getting calls from airtel customer care, they tourchering me and giving mental stress for payment, for the not working 3g dongle why should i have to pay ? .Why these people not understanding customer complaints and giving me a proper responses.I am not getting any proper updates and feedback from any customer care executives. I need a proper person to help me out of this and to be solved asap. Or else i will take this to leagle action. Regards Saravanakumar Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Saravanan,
This is with reference to your post dated 01 March 2014.We would like to acknowledge that we are working to address your concern as soon as possible.We will connect with you to get additional details, if required, to resolve the concern effectively.You can also get in touch with us at airtel.[protected]@in.airtel.com
RegardsRakesh Kumarairtelpresence
(airtel customer service team)
bharti airtel ltdairtel.
[protected]@in.airtel.comConnect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter - www.twitter.com/airtel_presenceFacebook - www.facebook.com/bhartiairtelltdLinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Saravanan,
This is with reference to your post dated 01 March 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.You can also get in touch with us at airtel.
[protected]@in.airtel.com
Regards, Saurav AhlawatAirtel Presence
(Airtel Customer Service Team)
Bharti Airtel Ltdairtel
[protected]@in.airtel.comConnect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter - www.twitter.com/airtel_presenceFacebook - www.facebook.com/bhartiairtelltdLinked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
where is custormer service officer, pls check four five month complants, affter post the updated,
NO REPLY FOR MY LAST COMPLAINT MADE HERE.MR.GOPI (custormer service officer) HAS PROMISED TO REVISE THE AMOUNT AND SENDING THE CLOSING LETTER TO MY HOME. BUT NOTHING HAS BEEN DONE TILL NOW. I AM GETTING CALLS FROM AIRTEL CUSTOMER CARE, THEY TOURCHERING ME AND GIVING MENTAL STRESS FOR PAYMENT, FOR THE NOT WORKING 3G DONGLE WHY SHOULD I HAVE TO PAY ?.WHY THESE PEOPLE NOT UNDERSTANDING CUSTOMER COMPLAINTS AND GIVING ME A PROPER RESPONSES.I AM NOT GETTING ANY PROPER UPDATES AND FEEDBACK FROM ANY CUSTOMER CARE EXECUTIVES. I NEED A PROPER PERSON TO HELP ME OUT OF THIS AND TO BE SOLVED ASAP. OR ELSE I WILL TAKE THIS TO LEAGLE ACTION.
MR. GOPI(custormer service officer) MOBILE NUMBER[protected], DIDNT CLOSED MY 3G AIRTEL DONGLE SO MY CREDIT LIMIT HAS BEEN INCREASED NOW. I AM GETTING TOO MANY CALLS TO PAY THE BILL FROM LOCAL CUSTOMER CARE CENTRE. THE TORCHER ME LIKE HELL. WHY SHOULD I HAVE TO PAY THE AMOUNT. ITS GOPI'S MISTAKE WITHOUT INFORMING CONCERN DEPARTMENT AND PROMISED ME BLINDLY FOR CLOSING THIS. I WONT PAY THIS AMOUNT. IF YOU DIDNT TAKE ANY ACTION FOR THIS PROPERLY. I WILL FILE A COMPLAINT IN CONSUMER COURT.
REGARDS
SARAVANAN
This is with reference to your post dated 01 March 2014.We would like to acknowledge that we are working to address your concern as soon as possible.We will connect with you to get additional details, if required, to resolve the concern effectively.You can also get in touch with us at airtel.[protected]@in.airtel.com
RegardsRakesh Kumarairtelpresence
(airtel customer service team)
bharti airtel ltdairtel.
[protected]@in.airtel.comConnect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter - www.twitter.com/airtel_presenceFacebook - www.facebook.com/bhartiairtelltdLinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Saravanan,
This is with reference to your post dated 01 March 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.You can also get in touch with us at airtel.
[protected]@in.airtel.com
Regards, Saurav AhlawatAirtel Presence
(Airtel Customer Service Team)
Bharti Airtel Ltdairtel
[protected]@in.airtel.comConnect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter - www.twitter.com/airtel_presenceFacebook - www.facebook.com/bhartiairtelltdLinked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
where is custormer service officer, pls check four five month complants, affter post the updated,
NO REPLY FOR MY LAST COMPLAINT MADE HERE.MR.GOPI (custormer service officer) HAS PROMISED TO REVISE THE AMOUNT AND SENDING THE CLOSING LETTER TO MY HOME. BUT NOTHING HAS BEEN DONE TILL NOW. I AM GETTING CALLS FROM AIRTEL CUSTOMER CARE, THEY TOURCHERING ME AND GIVING MENTAL STRESS FOR PAYMENT, FOR THE NOT WORKING 3G DONGLE WHY SHOULD I HAVE TO PAY ?.WHY THESE PEOPLE NOT UNDERSTANDING CUSTOMER COMPLAINTS AND GIVING ME A PROPER RESPONSES.I AM NOT GETTING ANY PROPER UPDATES AND FEEDBACK FROM ANY CUSTOMER CARE EXECUTIVES. I NEED A PROPER PERSON TO HELP ME OUT OF THIS AND TO BE SOLVED ASAP. OR ELSE I WILL TAKE THIS TO LEAGLE ACTION.
MR. GOPI(custormer service officer) MOBILE NUMBER[protected], DIDNT CLOSED MY 3G AIRTEL DONGLE SO MY CREDIT LIMIT HAS BEEN INCREASED NOW. I AM GETTING TOO MANY CALLS TO PAY THE BILL FROM LOCAL CUSTOMER CARE CENTRE. THE TORCHER ME LIKE HELL. WHY SHOULD I HAVE TO PAY THE AMOUNT. ITS GOPI'S MISTAKE WITHOUT INFORMING CONCERN DEPARTMENT AND PROMISED ME BLINDLY FOR CLOSING THIS. I WONT PAY THIS AMOUNT. IF YOU DIDNT TAKE ANY ACTION FOR THIS PROPERLY. I WILL FILE A COMPLAINT IN CONSUMER COURT.
REGARDS
SARAVANAN
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This is with reference to your post dated 14 Mar. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33