Airtel — 3G offer

Gunjanmudra

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear Sir,

On 15th Aug 2015 around 7 PM I have recharged my no. [protected] with Rs.209 becoz there was an offer on my Airtel app ie 2GB 3G data for 28days as I attached screen shot of my mob.
But at that moment data was credited only 1 GB so I called Airtel Customer care (198) for the same at the same time and he also checked that data should be credited 2GB but credited only 1GB (you can also check the recorded call ) and logged my complain no. CBNRD[protected] and asked me to wait till 18th Aug 2015. But today I also called on 198 but ur person is saying offer was only 1GB and that has been credited.

So pls chk and credit 1 GB 3G data to my Mob.

+1 photos

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Mudra,

This is with reference to your post dated 18th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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