[Resolved]  Airtel — 3G recharge related

Address:Chennai, Tamil Nadu

HI, I had recharged my Data card for 14/10/2014 for 5GB/Rs/750 ...But later i came to know that the card has not used for couple of months hence that no has been sent out for resale. When i contacted the Airtel customer care they said they can transfer the amount to the working no hence i had given my other no which is [protected] and they said it will be done in 2 days and again i had called the customer care on 16/10/2014 and my call was attended by the airtel representative again i had to Explain the story and then that person said the no has already been sold out hence it is not possible to transfer and they asked me to talk to their senior officer i was waiting on call for more than half an hour but no one has attended it and the call got dropped off.. Again the next day i haw d called and had to explain the same story they gave me one Complaint reference no and asked me to check after 3 days nothing had happened ..Each and every time i had to call and explain the same story to every person again and again for getting my money back ...I have never seen such a worst response from any other network ..I personally feel airtel is having a very worst and poor customer s support and response which i got from your representatives OMG !! only god knows !! So for i had got more than 8 complaint numbers and the sad part is nothing has happended so far. I am begging them like a dog to get to my money back ...During this pregnancy stage i am struggling like a dog to get things done... My mobile got filled with only complaint no's nothing else. PR[protected] this is a complaint no i had registered yest erday but simply they had closed with out any solution ..Please call me on my mobile for further details [protected] ...Let me see how many years you people going to take to get it done!!! Recharged no : [protected] on : 14/10/2014 amount : 750 Plan : 3G - 5GB . I want the 3G amount should be transferred to my alternate no [protected] or transfer it as talk value . I did EC recharge .
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Muthumalathi,

This is with reference to your post dated 29 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Customer,

This is with reference to your post dated 29 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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