[Resolved] Airtel — 3G services in Muzaffarpur | |||
To begin with, I have to say Airtel's 3G service is of a low standard, at least in Muzaffarpur, Bihar. Even after my complaint, with Ref.no.C3GDC[protected], the signal drops frequently and the connection is very sluggish. I have two Airtel connection, one prepaid number [protected] and one post paid number [protected] for my internet needs. I spend on average 2500 rupees monthly on their sub standard service. The irony of their services can be explained. I had written a lengthy detailed complaint and when I hit the submit button, the connection was lost. It took me great courage to write another complaint. I hope they understand what I mean. To be on the safe side, I will copy this message in case I lose the connection, the probability for which is 9 in 10 chances. I hope Airtel gets the point. Kindly upgrade your networks or if your networks cannot take the load then put a cap to your subscribers instead of fooling them in paying enormous amounts of money for services which they do not really receive. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 15th August 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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