Address: | 122001 | Website: | www.airtel.in |
I have been using 4g service from quite long time in Gurgaon, but, unfortunately despite recharging for 4g data I am not getting the speed, even in most of the cases its become difficult to open a simple google site.
The speed I am getting as low as 0.01k/s while using internet and abruptly site abandoned, though, occasionally its work fine but its only out of 100 attempts.
It was also quite surprised while I have short visit to Dehradun (Near Kalka Mandir), where, even I am not able to use the internet service whereas from second sim from another operator was working fine.
Navneet
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This is with reference to your post dated 2 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
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Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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