[Resolved] Airtel — 4g hotspot purchased from airtel do not give bill or receipt. caretul. | |||||
I have purchased 4G Hotspot through Airtel. One of their agent collected Rs. 2, 300/- and delivered the product. On insisting on Bill he informed that I will get through email after my new 4G connection is activated. He cheated my by registering wrong email address. Inspite of calling him on his mobile several times he is not answering. I also complained to Airtel Customer Care several times. But Airtel Customer care not helping me and still selling the product through the agent. By not having the bill I loose my warranty as well he has cheated the government for sales tax by not giving the bill. A. R. Kumar Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post, dated 7 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post, dated 7 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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