[Resolved]  Airtel — 4G internet not working

Address:Jalandhar, Punjab, 144003
Website:www.airtel.in

I have 4 airtel numbers, and i have opted my plan family. I have ported 3 numbers from idea9 [protected], [protected], [protected]) and attached to parent number [protected].
And i have 10 gb 4g data plan which is shared on all numbers, 4g only work pn parent number [protected], and only 3g work on [protected] and [protected], no internet on [protected] my business is affected a lot.
I have complained number of times on 121 and 198 but nothing is done i am helpless.
Was this information helpful?
No (0)
Yes (0)
Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

My [protected] is working with 4G
On my child numbers:
[protected], [protected], [protected]
Even no 3G or 2G working today I checked.
Sir it is very very disgusting, kindly do it ASAP it is very old matter now.
Or just let me
Know it will work or not.
I will go back to idea or may keep these numbers independent instead of my plan family

Your my plan family is total failure sir, please don't cheat people, tell truth that there will be no data sharing.
Only call sharing.
I am very frustrated because my family member complain 100 times
To me
In a day that there is no internet due to this my family life is getting Disturbed
In above comment I mentioned no [protected] but it is [protected]
Complaint no 69374604, 69374326
And I have other 2 complaint now for other 2 numbers which I will post soon

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information