[Resolved] Airtel — 4G/3G network service | |||
Almost everyday since 23:05:2016, i have been receiving the following type of messages "you have used 0.14 mb 3g data during airtel happy hours (3am-5am). free cashback of 0.07 mb 3g data for 16 days has been credited to your account. for balance, dial *121*2#." when i have not used the service at all. please make me aware about who and what is creating this ghost usage. with regards. ushasi hazra Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 16, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 July 2016 . We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 15 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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