Airtel — [protected]-airtel mobile 1gb data top up not received

Address:

560068

On 13 feb. 2018 i needed additional 1 gb 4g data for my airtel no. [protected] so i recharged with 53rs. Internet data topup validity 1 day. But, did not receive it in my account. The funniest part is... Airtel customer care rep. Told that the 53 rupee re-charge for additional 1gb will work in night only from 00:00 am to 06:00am only, rather on web-site validity was mentioned as 1 day. This is something unacceptable & cheating with customer.

I used internet in night between 00:00am to 06:00am but airtel dedcted 690mb from my existing plan which is 399 where i get 1gb data per day... Why???

Your customer service is worst only, no doubt, simply wasting customer's time & selling false plans.

Your service reps. Do not know about plans and repeatedly asking the same query.

Your my airtel app also sucks. Not showing my additional 1gb data.

I need an immediate refund of my recharge of rs. 53 or 1gb+690mb 4g data in my account.

Gaurav mani
Bangalore
[protected]