Airtel — [protected]

Address:Bangalore, Karnataka

Hi, This e-mail is my formal complaint as am not happy with the airtel service for my mobile number [protected]. As promised, I have not provided the waver completely for the service for the month of April.It was notified by the previous advisor that, an amount of Rs.465(approx.) will be adjusted on the bill for the month of May. I have intimated this matter many times before but the issue has not yet been rectified completely and always I was left by false call back promises. I have also informed that I will not make any payments till this issue is resolved as it is a complete fault from the airtel customer service department.As a result, my service was disconnected for the past 2 months although it was promised that the services will not be disconnected and waiver has approved already. As proper actions were not taken accordingly, the outstanding remained the same and my service was disconnected the very next day. On the top of all these, I also want to inform that the next bill is generated incorrectly for the month of May although my service is still inactive. I am really distressed and angry with the false promises and behaviors of the airtel customer service. Please check all the previous call records and do the necessary action immediately .Some of the references who promised to rectify this error is given below. False call back promises: [protected],[protected], [protected] Hereby, I declare that I will neither make any payments nor will be responsible for any further actions that will be taken regarding this number by Airtel if I do not receive the proper action and solution within next 48 hours.Please make this as a FORMAL COMPLAINT AS I PRINCE MALLICK WILL NOT HOLD ANY RESPONSIBILITY FOR THE NUMBER [protected] AFTER 01/06/2015 6:00 PM. PRINCE MALLICK ([protected])
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Dear Mr. Mallick,

This is with reference to your post dated 28 May 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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