[Resolved] Airtel — about fixed line services

nikhil93_t

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

i have taken a fixed line connection for 3 months n paid a sum of 1900/- on the day of registration itself... for the airtel executive named ALI ([protected], [protected]).. But i dont know why i got bill of rs 806/- for the first month. how can i get a bill if i had paid for 3 months in advance. When i made a complaint for 198, they are saying that the complaint is forwarded for higher authorities and you will get a call very soon... there is no call since 7 days when i call them again they always say that you will get it in 24 hours. how long should i wait for your mistake and i dont know why do you cheat customers with these type of things CEF no. 480554 account no.[protected] contact no.[protected] fixed line no>[protected]

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Aug 14, 2020

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nikhil,

This is with reference to your post dated 31 May 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nikhil,

This is with reference to your post dated 31 May 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33