[Resolved]  Airtel — About MNP for AP no, rejected 2 times

Address:Hyderabad, Andhra Pradesh

Hi I have place MNP request times from Hyderabad, but times was rejected as donor code mismatch. I have raised a compliant agiant Idea they said that they have not received any MNP request form Airtel and they said they have even check with MNP database they didn't received any request there too. I need to why Airtel is taking time for processioning MNP requests. if they are that busy in processing they should stop accepting the request. i think Govt office are better than Airtel, as atleast they will process by recommendation. Last request was done on 27 Aug 2015 with code as IA391784 for no [protected]. i have talk to Airtel Customer care, they are saying to resubmit the documents with new application form and fee, how many times i have do it without knowing the right reason for it. i request customer care person will there be any guarantee for this 3rd application as i ensure from my side i clear my pending bill and pay extra amt. there is not response. Please find why its rejected 2 times, so that other people should not face this problem.
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Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Vemula,

This is with reference to your post dated 6th September 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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