[Resolved]  Airtel — About network quality

Address:Bikaner, Rajasthan, 334001

Respected sir/madam
Who so ever here to read this complaint, myself dr. Simrandeep singh using 2 airtel numbers, one since 10 years and 2nd one since 3 years, i had put complaint about network quality few weeks back using same staring words. There is no change in network quality. It remains poor rather very poor. Ap logo ko sharm ni ati ese loot mchate hue, ap jo bhi plan offer krte ho hum vo use krte hai, add krte ho k 4g aa gya, aare bhai dhang se 3g network to de do.. Kahi chale jao network ni ata baat tk ni ho pati, room k bhr ya office k bhr baat kro to thora sunai deta ander aa jao to network udd jata hai.. Hmari mjburi hai k hme network use krna pdta hai bt ap logo ko shrm se mar jana chahiye.. This is very bad from your point. This is disgusting. Sometimes it takes 15 minutes to download 50kb picture. How pitiable you are.
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Jul 28, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Airtel Customer Care's response
Dear Mr. Singh,

This is with reference to your post, dated 27 June 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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