Airtel — About Rs.399 plan

Rashmi Dinesh

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	Airtel

I had top up my number with Rs.399/- on suggestion of 198 airtel agent, which said that it has benefit of free calling and 1gb/day for 4g handset as my sim is already 4g. But after except 1st till now i. e. 6th day I did not get 1gb net I thought it might be server problem. Then I called 198 again but literally three different responses from three different peoples. I m fed up with airtel now. I lost my 399 bucks without getting Internet benefits. Useless.

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Comments

Dattathreya

from Bengaluru, Karnataka

Same problem with me. Airtel customer executives are hopeless. Will make sure all my friends and relatives unsubscribe from airtel. I had recharged ₹399 on 13jun, still not able to access data and nor any proper response from airtel. Feel so let down by the arrogant behaviour of customer executives.

Airtel Customer Care's response, Jul 3, 2017

Verified Support

Dear Dattathreya,

This is with reference to your post, dated 03 July 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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