Airtel — ABUSIVE TALKING FROM AIRTEL CSE | |||
Dear Concern, I was one of your customer of airtel mobile post paid connection. I am no longer using your service due to bad feedback from your customer service. I was using [protected] since 2010, I had some issues over network connectivity and data usage. I made a compalint to your customer service several times but did not got any proper response. Unfortunately it forced me to disconnect the service without any intimation. Now, I am receiving calls from [protected] for payment recovery and they are literally using abusive language. If this is your way to treat your cusomers then I am really amazed and will surely give you the blasting surprise for same. The CSE girl_Pooja Raut: I know is a fake name, don't have any manners how to talk with customers, I think you need to provide proper training to employees of how to talk with costomers. The girl was so rude and mannersless, I may be surprised if she even knows what she was talking. I never seen such kind of mannersless girl in my whole life. I am shocked that India's number 1 telicom company recrurits such a dump employees. I am going to complaint the isssue with ICCF and hoping for better improvement from India's number 1 telicom company. Unfortunately, Airtel Customer, ADITYA.. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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