[Resolved] Airtel — accuracy of the my airtel app | |||
Hello team, I am writing this to lodge a complaint against the inaccurate service of the myairtel app and bring to your notice the problem with it. It doesn't show me my usage properly and that doesn't help me in tracking my data usage or call usage.. I have deleted and re-downloaded the app. Still nothing. If it's a deliberate attempt to make your customers end up paying extra bills. Then it's pretty sad. Please fix this issue. Also i don't receive the bills on time on my registered email. Id. Check into that as well. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 27 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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