[Resolved] Airtel — Activated a service called 'follo celebrities' without my knowledge

Rony Das

from Delhi, Delhi

Address:

Kolkata, West Bengal

Hi,

Yesterday (04/07/16) i got a message from airtel, saying, 'follo celebrities service has been [protected]@rs60.0 for 20 days. txn id n[protected], 04 jul16 10:56. service will be renewed after validity expiry. to deactivate, call or sms stop to 155223. for more servics, call 56789 or click http://5678. airtel.in'

My airtel number is [protected] (wb) and i am staying at karnataka and i dont even using the number now, then why they did this? they should refund it immediately

Was this information helpful?

No (0)

Yes (0)

Jul 5, 2016

Complaint marked as Resolved

they activated a service called 'FOLLO CELEBRITIES' without my knowledge on 4 jul, 16 and charged rs 60 and telling that another rs 60 will be deducted. What is this???? i am not even using the number as i am staying outside west bengal. I just want my money refunded and stop the bullshit service. its not resolved...

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2016

Airtel Customer Care's response Dear Mr. Das,

This is with reference to your post dated 5 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd