[Resolved]  Airtel — After 7 days 4G sim not activated

I'm already have a 3g sim. On last saturday i bought a 4g to upgrade my sim. Still it not active. When i called costumer care they told me we don't know about that just contact where you are bought that sim card. When i contact the retailer they told me it will activate just wait. I'm​ waiting more than six days​. I have done that the upgrading procedures​ like sim. But it says your request is processing for passed previous 6 days. I just want to upgrade it immediately. What can i do. Please help me...
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Jun 18, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Airtel Customer Care's response
Dear Mr. Rahim,

This is with reference to your post, dated 18 May 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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