[Resolved]  Airtel — After settlement amount paid threatening phone come settlement [protected] mob no.[protected]

Address:Pune, Maharashtra, 411033

On sat, nov 19, 2016 at 4:18 pm, airtel helpdesk
Wrote:

We received this mail above mail id afther that we made payment rs.2821
Ref no fcma[protected] dtd. 21.11.16 against id [protected] mobile no.[protected] after that we received theatning call. This kind of your servies we want to go port my two no in vodphone [protected], [protected] please resolved this mater atherwise we port these no. Also.

1004 sr no 33, ganga ashiyana, pune, near aditya birla hospital, pune, 411033, maharashtra, india

Reference: account id [protected] mobile no [protected]

This is with reference to the discussion you have had with our collection representative in connection with settlement of your above mentioned account.

For settlement of your said account, kindly make payment of an amount of rs. 2819 (Hereinafter “settlement rs. 940) please note that settlement amount has been arrived at after adjusting all relevant charges and the security deposit, if any, paid by you to the company.

Upon realization of payment of settlement amount through demand draft /pay order/ cash/ credit card, the outstanding amount in your account shall stand nil. It shall be deemed to be a full & final settlement of your account and thereafter this communication may be treated as “no due certificate”.

This settlement offer is valid for a period of 2 days starting from 19th nov 2016 to 21th nov 2016 and you are requested to ensure payment during this period. After the expiry of the said period, this offer shall be treated as null and void and the company reserves it’s right to take such actions, as it may deem fit, to recover the outstanding amount.

This is without prejudice to any of our rights whatsoever.

Thanking you
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Jun 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Apr 27, 2017
Updated by mkjain81
we received this mail above mail id afther that we made payment Rs.2821
ref no FCMA[protected] DTD . 21.11.16 AGAINST ID [protected] MOBILE NO.[protected] AFTER THAT WE RECEIVED THEATNING CALL. THIS KIND OF YOUR SERVIES WE WANT TO GO PORT MY TWO NO IN VODPHONE [protected], [protected] PLEASE RESOLVED THIS MATER ATHERWISE WE PORT THESE NO. ALSO
Verified Support
Apr 29, 2017
Airtel Customer Care's response
Dear Mr. Jain,

This is with reference to your post, dated 27 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 02, 2017
Airtel Customer Care's response
Dear Mr. Jain,

This is with reference to your post dated 11 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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