Address: | Bangalore, Karnataka, 560029 |
Hi! Myself Deo Mani.I have bought airtel simcard (mobile number is [protected]) Friday 25th march 2016. I have given my phone number [protected] and my friend rahul'mobile number [protected] for verification. But neither o[censored]s get any call for verification. Only in my phone number [protected] getting messages frequently that your verification is not completed and let you know in sometimes. today 29th March 2016 i got a message that my verification is closed. So i went to airtel office in BTM. They told me that my document is not there and suggested me to call customer care, So i called to customer care, They also told me that my document is not submitted, So contact to retailer. Actually i bought the sm card from Sim card Stall who were selling Airtel 4G simcard, So i don't know where should i go to ask for document. I don't know how these Airtel Employees can be careless, they don't have simcard details and who can sell simcard and who can't, etc...
In last i want to know that if my document didn't reach Airtel office how they got my phone verification number ([protected]) to keep sending messages.
Please i request to activate my simcard as soon as possible. Was this information helpful? |
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team