Airtel — Airte Cheating - 3G balance was not updated

Address:

Kolkata, West Bengal

Hi I am Koushik Samanta my mobile no is [protected]. I recharged my mobile through freerecharge.in of 249/- rupees to get 3G balance. The price was deducted from my bank account. I got an sms from airtel. Just look on below quoted text. ... "Recharge successful for Rs 249.00 .Talktime Credited: Rs 1.00, Processing Fee: Rs 220.61, Service Tax: Rs 27.39. Current Balance: Rs 169.43.Validity :04-Jun-30" At the moment I dialed *123*11# to check the balance. I wonder, the balance was not updated to my 3G account. All this happened on 3rd Sept, 2014 3.44pm.One of your customer service guy told me that the amount was added to dedicated account and its validity is til 30 Sept 2014. I never want this. Either you add the 3g balance to my mobile no or just refund the amount. Or you can add the dedicated account balance to my airtel money.Please look on this matter urgently. Thanks Koushik Samanta [protected]