[Resolved] Airtel — Airtel 3G and internet issue | |||
This is to inform that Airtel inspite of many complaints does'nt improve their internet services. I dnt know about other areas but in mumbra Airtel sucks, its pathetic you can say.. So I will request you to kindly look into this matter as I don't have time to reach the airtel gallery coz in mumbra there is no airtel gallery. And 1 more thing if you call their customer care number you will never get any solutions.. I think airtel should improve their after sales service. I think they are not well educated as you will never get good replies from them.. Please look into this otherwise i will have to change my number. Airtel sucks. My number is [protected].. Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Verified Support Dec 24, 2013 Airtel Customer Care's response Namaste (Hasandott), This is with reference to your post dated 02 December 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
I have a plan of Rs 152 activated on my number in wich I get 500 mb of 2G and 500 mb of 3G.. So the problem is if i select GSM mode the 2G Works fine but its very slow and if i switch to UMTS, 3G or Dual mode I dont get any network of airtel in my mobile, the range is gone. U cannot even make or reciev calls. I just want to know why is that so n please look into ur cust service dept of 198 they dont know how to speak as well. They are just spoiling the reputation and whenevr I say i wanna speak 2 ur supervisor, sup is never available on the floor they say.. Please lemme know whats the problem with airtel network in mumbra. Thanks
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This is with reference to your post dated 02 December 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33