[Resolved] Airtel — Airtel 3G data network

razamarine

Address:

East Singhbhum, Jharkhand, 831001

The airtel data speed in my locality had been excellent since last month just when there was a surge of customers towards jio. I was happy i was still getting a good speed now even though at higher prices as it is know airtel has the costliest 3g data plans.
But, since last 3 daya the mobile data speed in my locality has dropped draatically. In fact the network display does not shows 'H+' signifying high speed data exchange. Earlier if this happened it would have got resolved in a matter of hours but it has been 3 days now and no action. To be noted is that i get good speed as soon as i get out to some other locality being served by another network tower. Details of locality.
Area: Dhatkidih, Block A, Strait mile road, Jamshedpur, Jharkhand

Complainant: Tausif Raza
E-Mail: [protected]@yahoo.com

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Jan 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2016

Airtel Customer Care's response Dear Mr. Raza,

This is with reference to your post dated 5 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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