[Resolved] Airtel — Airtel 4g dongle [protected] not working and speed always shows 0.00 kbps and signal shows ok_no action since 9th sept 16 mail chain cont | |||||
Complaint given on 9th Sept'16..Since mail communication is going on. No action /initiation has taken towards solution yet. In Every call and every mail they telling sorry for the delay and we give at earliest since 9th Sept’16. Frustrated and vexed with Calls on formal way mails and no action noticed yet. Faced allot of problems using this data card. (Address given in uppal, Hyderabad) One is Mr.Kranti-[protected] (network) has called and given his time 5 times to visit my home to check and didn't come.. I waited all the times and my efforts and my time useless. Even Mr.Manssor ahmed & Kranti agreed their mistakes and spoke me will send apologies for all their times fails as they committed and had conference call and no use. No one has checked my issue and closed without any information. Since I send mails around 60 and all about 90 mails chain now since 9th Sept'16. No action yet. Even they are sending only formal will see please give 24 hrs / 48 hrs like that since 9th Sept to resolve and till no progress and bill getting generated. My issue is signal showing OK but no speed/download data for 4G dongle. All the given times failed and I faced problems allot in my office purpose using this 4G dongle. Was this information helpful? | |||||
Nov 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 October 2016 We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment