[Resolved]  Airtel — Airtel-4g home wifi new connection not started

Address:New Delhi, Delhi, 110086

I required a broadband connection for my office i raise a request on your site your representative from noverto business services pvt ltd. Contacted me on 6 th jul and deliver me a instrument with a sim also i give him rs-2500/-my photo and my id proof for connection and he promise me that this connection is start working within 24 hours but till today its not working when i try to call him his phone is switch off, then i call to his office they said they did not have any information regarding this, then i call to your call center they want 10 digit sim number but the sim is a without n sim.

Today when i call to him he said i check it.

Now, pl tell me what should i do, i think i am cheated by them. I want my money back and i did not want any connection from airtel.
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Aug 17, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 10 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 10 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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