Airtel — Airtel 4g/ problem not solved, got robbed

Address:

504214

Sir
I'm Raju [protected],
Recharged with 1198/-
Which is huge amount for me
Still I can't able to use my pack
& called customer care so many times but my problem is not solved .. They said problem will solve in 24hrs
From 5days and they don't care about customers satisfaction and money .
I want refund my money or solve the problem