Airtel — airtel agents manhandled

Address:

Mohali, Punjab

Hi Airtel I had post paid connection with airtel, So i raise request to postpaid to prepaid. They told me just out standing amount and visit airtel out let office and submit documents then it will convert in 72 hours . SO i visited Airtel office and sahre with words with instructon i got from customer care. Then airtel out let guys told you need to take sim also, but currently its out of stock after few days angain i call customer care share same information that which i got from airtel out guys.again they told me. Again i visited same office and they repited same and they told jsut call customer care. I call customer care and i am stated capture vedio then they started argument with me a-nd they done manhandled. i have vedio proof also. Ailtel out let office Phase 3b2 Mohali punjab You i need justification this. Thanks, Venkat [protected]