Airtel — airtel amazon prime not activated after purchase

Address:

Hyderabad, Andhra Pradesh

I have taken up new broadband plan of 700/- per month from airtel yesterday for 6months in advance. After payment and activation of service, i was refused to amazon prime services even though i am eligible for the plan.

I also have a post paid number and yet they refused to activate amazon prime as they have advertised.

So i have requested for the refund of remaining 5 months for which they said they cannot provide refund as per their policy itseems and this whole conversation was with airtel appellate authority so there is no point to think they are reliable. They were very good when jio was not there. Looks like things have changed.

If you are looking for prime then i recommend you buy it directly from amazon but not from airtel offer.

Note: the 500gb bonus data won't be rolled over by end of the month itseems.

This is my experience so far as on march 1st 2018. Hope they resolve it soon.