Airtel — Airtel - applied for postpaid after filling of form and deposition of security money no service is provided

Address:New Delhi, Delhi

I have requested on airtel website to convert my prepaid mobile no ([protected]) to post-paid.. One of document collecting staff Mr. Jeet mobile no ([protected]) came to my home and collect all required document along with 250/- Account pay cheque No (000003) on 30th may 2015. Still my no is not converted to post-paid, but amount is deducted from my account. Document collecting agent now not pick up my phone to provide me status. Nearest Airtel store or customer care also not providing me any status of my request. How can I get my mobile convert to post-paid ? If not possible then please revert back my amount to my account. Bellow are some detail :- Request date :- 30th may 2015 New SIM number : Already prepaid Airtel no. So no sim was provided. Amount paid as deposit and start fee :- 250/- As Cheque no. 000003 Ac No:- [protected] (Name :- Radheshyam Gupta Bank HDFC Bank) receipt :- Form No :- DLPG 052445
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Dear Radheshyam,

This is with reference to your post dated 06 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Radheshyam15's [Complaint's author] reply, Nov 17, 2016
Hi,

I am waiting for your full Reply ?

Currently i have ported my number to other operator. But a common man when get reply. after 1 Month? 1 Year ? or Never get reply ?
Hi,

How much time it will take?

Thanks
Radheshyam
Hi,

Any one can reply ???

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