[Resolved]  Airtel — Airtel broadband cheating people

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Airtel broadband

Pathetic service. I have been using Airtel broadband services from Jun'2016. These people are simply bothered about money and customer satisfaction hardly matters to them. They provided me with a 16mps line in a 8mps modem. Initially it worked fine, but around October mid, I started facing severe connection problems. I made multiple complaints for the same and the technician visited multiple times, but of no use. After facing this problem for 15 days, finally the technician suggested that I should degrade the plan to 8mps, and once done that, the problem is actually resolved. Now when I am asking for a waiver for 15 days, these people are saying that my issue was resolved in 3 days. Seriously. I put the Airtel customer care gal in conference with the technician himself so that they would know how long the problem lasted. I asked them to listen to the call recordings too. But of no use. #airtelconnection #sucks #badservice.