[Resolved] Airtel — Airtel Broadband Connection delayed for reconnection for a period of 20 days | |||
I am James. I have a airtel fixed line connection and my landline no is [protected] account no: [protected] I want a reconnection with broadband for the same fixedline I have been following with customer care for the past one week later I sent a mail to [protected]@in.airtel.com on 26-June-2015 reference no: LB[protected] I received a reply that there will be a call back within 2 hours. Till that day I have been receiving the calls from that time but till now they didnt provide the service. I have been repeatedly following with them and escalated to higher officials in E-mail to nodal.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com After repeated follow up today(8-July-2015) I received a E-mail that they are unable to establish contact with you through mobile no. and due to technical reason there is no feasibility to provide connection. How can they give this reason after so many days. Kindly provide the connection. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear James,
This is with reference to your post dated 8th July 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 8th July 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21957
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I want a reconnection with broadband for the same fixedline I have been following with customer care for the past one week later I sent a mail to [protected]@in.airtel.com on 26-June-2015 reference no: LB[protected]
I received a reply that there will be a call back within 2 hours. Till that day I have been receiving the calls from that time but till now they didnt provide the service. I have been repeatedly following with them and escalated to higher officials in E-mail to nodal.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com
After repeated follow up today(8-July-2015) I received a E-mail that they are unable to establish contact with you through mobile no. and due to technical reason there is no feasibility to provide connection.
How can they give this reason after so many days.
Kindly provide the connection.