Airtel — airtel broadband refund 500

Address:

Chennai, Tamil Nadu, 600023

Cfa no. : 4488853

I'm dinesh

Dec-2-2017 i requested for airtel broadband connection through airtel website
My address:-
No.39, ekangipuram, ayanavaram, chennai - 600023.

On 5 dec 2017, airtel executive, mobile (+[protected] came to my house and asked me to pay online rs 500/- towards installation charges, which i promptly did by using my debit card. Plus 100rs as service charge for him...

On 6 dec 2017, i received a call from field engineer of airtel ph - (+[protected] and he stated that the broadband connection at my location was not possible due to technical reasons. Since airtel is unable to provide broadband connection to my house. Why they informed me before itself. I request that rs 500/- plus 100rs service charge taken as installation charges from me, should be refunded to me. Also could you let me know how do i contact airtel broadband customer care from my non-airtel mobile number?

Thanking you,
Your's faithfully
Dinesh
6 dev 2017
Chennai