[Resolved] Airtel — Airtel broadband refund | |||||
Hi. I'd registered for airtel broadband internet connection in shri nagar, chokkampudur, coimbatore. It's been almost a week since my request was put and i paid the connection charges of rs 1000. However, the technicians refuse to install the connection despite my repeated calls. The service agent mr. Ramesh from airtel coimbatore is so unresponsive and doesn't answer to my calls. When i wanted the new connection he would answer to even my missed calls, but when ut came to delivery of the service nr ramesh did not so much as care to even pick my call. Worst service. Fed up, i applied to cancel my connection request and asked for the redund of inr 1000 that i had deposited. Airtel asked me to send a snapshot of my passbook on their whatsapp number which i did. I was told that my refund request is being processed and i should be able to get my refund in two days. It has been more than a month and despite my repeated calls and enquiries on their whatsapp number i have not gotten any response. I regret the day i decided to choose airtel broadband. They have been a pain eversince. Was this information helpful? | |||||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 26, 2016 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post dated 26 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 02, 2016 Airtel Customer Care's response Dear Mr. Jain, This is with reference to your post dated 26 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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