[Resolved] Airtel — Airtel Broadband Refund of new broadband connection amount

Razan Nasir

from Meerut, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226003

Hello Sir/Madam,

This is to inform you that i had paid the initial amount of Rs.500 for the connection for the broadband service at my home, but after the survey its not possible to have a connection.

So i had applied for the refund process but i haven't get any positive response from your team, i had used WhatsApp number of yours for the refund process but perviously they were saying that the amount will be credited within two working days but its been 3 months they have't responded neither in mail nor on WhatsApp, its very annoying and unpleasant for me to see such a response from such a high brand.

looking forward for some positive response.

My account number for Airtel

Account Number - [protected]
Ticket Number is - AOR5bdee7
Mobile Number - [protected]

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Jan 28, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

Airtel Customer Care's response Dear Mr. Nasir,

This is with reference to your post dated 19 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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