Airtel — airtel broadband service fraud

Address:	Bangalore, Karnataka, 560100
Website:	www.airtel.in/payonline/?NtTuv192RrYqAekG8REL004

Dear sir,

I am writing to complain about the airtel broadband service. This is the worst service i have ever received. We wanted to take an airtel connection, so this executive name "harsha singh" came to our flat and explained the plans. We choose one plan and he asks for the 3 months advance payment same day assuring that connection will be commenced from the next day. We paid the total amount and since then we are struggling to get the refund as they told they cannot provide service in our area i. E. "concorde manhattans".
Following are the details of the person we contacted and the payment:
Transaction date: 18th nov
Transaction amount: rs 4599/-
Executive name: harsha singh
Executive phone number: [protected]

Details of other executives and related higher authorities :
Name: riya (Executive) ([protected])
Name: ashok (Mid-level executive)
Name: kamala (Manager) ([protected])

We tried calling all these above-mentioned executives and they just disconnected our calls each and every time. Attached are the pictures
And service card.

I anticipate your immediate remedial action regarding this concern. Looking forward to your prompt reply.

Thanks
Akriti aggarwal