[Resolved]  Airtel — airtel charged rs 99 for international roaming

Address:600011

I got a msg that i have been charged rs99 for international roaming, i didnt even opted for any such service. I want my amount deducted from mobile to be refunded and explanation for the amount deduction. If i was charged since i am oman eventhough i dont use the number. I use this number [protected] from more than 8 yrs. I am using this number in oman for 4 yrs i was charged before. If its something new scheme i would like to know more details abt it.
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Aug 27, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jul 11, 2017
Sakthivel Sivam's response
I am not interested
Jul 11, 2017
Sakthivel Sivam's response
SIM missing
Jul 11, 2017
Sakthivel Sivam's response
Hi sir
Please deactivate my number [protected]
Because my SIM card is missing by me so please sir
Verified Support
Jul 27, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 17 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I have a 1gb/day plan for 70 days at ₹399/- . Now it's been a week that my data is over even after minimum use.6-7 YouTube videos of
I am unable to connect toll free number from my airtel prepaid number.
Issued resolved please delete my request for closing my Airtel prepaid number [protected]..please deleted my request.I have visited the nearest branch for my issue.
Automatically activating packs and loosing money from that sim. Repeatedly same things are happening even after stoping the service. One stops another pack get activating frequently. I lost more than 100 rupees by such activation.
Please my SIM card deactivation [protected] another number is there
Airtel Customer Care's response, Jul 27, 2017
Verified Support
Dear Mr. Sivam,

This is with reference to your post, dated 17 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I got a message that I have been charged Rs. 99 for international roaming, I didn't even opted for any such service. I want my amount deducted from mobile to be refunded and explanation for the amount deduction.

Santosh
[protected]

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