[Resolved]  Airtel — Airtel Cheating customer on the name of Corporate users

Address:Hyderabad, Andhra Pradesh

Hello I am using Broadband with land line with the combo plan of 615/- 40 GB and with 4MPBS speed with a Top up of 199/- which is a unlimited local calls. But when I check online on internet, it says there is a top up of 99/- with unlimited local and STD is available for normal customers. Why Airtel is cheating customers with the name of corporate customers? why a corporate user cannot get this plan as 99 topup? Even I have enquired with Airtel many times through emailing Applette team and dailed 121, but no one has enough information and every day they say they will resolve it by EOD and they will call me to confirm but I never recieve a call from them and I will have to call back again everyday. this process repeated for 1 month closely. and I am fed up with Airtel. please let me know the reason for not enabling 99 top up on my landline. Thank you Regards Hanumanth +91 [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Hanumanth,

This is with reference to your post dated 25 June 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21960
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information