[Resolved]  Airtel — Airtel Complaint reference 79762652

Address:Bangalore, Karnataka, 560016

Please refer to the latest complaint number, the issue has been ongoing for more than 2 years now & yet to have a resolution. My complaint is i do get calls and messages for bill payment for a land line number of Airtel that does not belong to me. Despite repeated complaints the one prompt answer is a deadline of 72 hours in which it will be resolved and the complaint is closed without even an intimation or a solution with an excuse i tried calling your landline and mobile phone and the you were not available. Irony, Airtel marketing team can reach my mobile number but not the service team!!
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May 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2017
Airtel Customer Care's response
Dear Anand,

This is with reference to your post dated 21 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

Balance did't credited in airtel prepaid account, but balance deducted from bank, transaction ref.IGAAZGTUG0
please credit the balance

Respected sir/madam,
As my phone lost on 11/3/2017 .Im here in need of blocking my airtel sim please block my sim number is [protected] .I have been trying to call but the number 121 was not able to reach you so can you block my sim regarding that you can call me in this number [protected]
Please change my old mobile no like [protected] as on now [protected]
My account is blocked due to wrong mpin, I forget my mpin and try to regenerate but at the time of authentication my details are not matching (name and date of birth).
please help to regenerate my mpin.
My Account No. is -[protected].

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