[Resolved] Airtel — Airtel customer service | |||
Hi, i am yet another victim of worst customer service from airtel. - airtel executive collected the initial fund 1000 for new connection and took the documents - no updates from airtel regarding the new connection - i was able to talk to customer care after so many tries. i was told the connection is not feasible for my area. they could have informed it earlier. (guess what i already had airtel broadband for the same address, i surrendered it as i moved out of city temporarily) - i was advised to use the airtel online refund link for refund request - i raised a request - no updates after that, i am still waiting to hear from them. Was this information helpful? | |||
Sep 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Anil S. airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment