Airtel — airtel digital tv concern - [protected]

Address:

Pune, Maharashtra, 411057

Hi,

We have requested a reinstallation concern against customer id : [protected] on 2nd june[protected] where in till 13th nobody responded. I used to have a call daily with the customer care where in they simply make fake promises eveytime that our engineer will be coming sooner however, nobody ever visited. Somehow one of the engineer named nikhil (Wakad, pune) came and after all examination said we have to change our cable wire with the help of electrician and he will come again to connect the setup once done, we agreed and made the changes which later on identified as nevereve needed. We had to pay extra (600/-) just because of him to electrician along with his fees of 500/- and now whenever we call him, don't get any response. Its been 15 days now our tv connection is off. And now when i called customercare this morning got to know they have closed the old request raised without any notification and created a new one[protected] which i have to followup again and again and again for. Deeply disappointed, never heard of or saw this class of services. No engineer picks up the call, worst service ever.

Thanks & regards,
Deepank kapoor ([protected])