[Resolved] Airtel — Airtel digital tv is not working from last 20 days even after repeated complaints! | |||||
Dear team, I bought an airtel digital tv connection around 2 months back. After first 20 days my digital tv showed no signals i called customer care of airtel digital tv and one of the technician visited next day and fixed the problem. From that day onward i am constantly facing the same issue. After every second day my digital tv shows no signal. From 13th of july to 12 of august i registered 5 complaints and could watch tv for maximum 5 days. Now my last complaint as registered on 4th of august is still pending for resolution. Sometimes technician calls for timing and then never receives my call or visit my house. Really fed-up with this service. I have to make at-least 5-7 calls a day to airtel digitaltv customer care to get in touch and get an update however noting working out. Customer care making false promise every day. For this last month i have taken 2 leaves from my office just to stay back at home in case a technician visits, however no one showed up. My airtel digitaltv id : [protected] Number: [protected] Kindly help me!!! Was this information helpful? | |||||
Sep 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 27, 2016 Airtel Customer Care's response Dear Abhishek, This is with reference to your post dated 23 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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