[Resolved]  Airtel — airtel dongle- cheated on billing

Address:Gurgaon, Haryana

ARJUN FROM AIRTEL CUSTOMER TEAM CALLED EM ON STATUS OF REQUEST GIVEN FOR CANECLLATION AND BELOW QUERY..BUT HE IS YET TO GET BACK TO ME WITH DETAILS.. On 16th May: Regarding Airtel Dongle No: [protected]; YOUR CUSTOMER REPRESENTATIVE NISHA CALLED ME ON MY REGISTERED NO FOR MY ACCOUNT; TO GIEV EM Ref no:56250126, WHEER SHE GAEM ME 2 MONTHS FO FREE EXTENSION AT A LOWER PLAN ON MY DONGLE...WHICH I HAD GIVEN REQUEST TO DISCONNECT.. KINDLY LET EM KNOW THE VALIDITY DATE AND MY PLAN... I WILL NOT BE PAYING ANY BILL DURING ENXT 2 MONTSH ON THIS NO AS PER MY CONVERSATION... As per conversation, I was to receive 1 GB unlimited plan where I was t receive a bill of 250/- plus taxes equal to 280.90/- every month for 1 GB data plan, This went on correctly for last 4-5 months but I received a wrong bill of more than 1100/-, which is inethical and cheat by Airtel, I WILL NOT PAY THIS BILL, UNLESS U CORRECT THIS PER OUR DICSUSION WHERE I HAD STATED MY WISH TO CLOSE TH AIRTEL CONNECTION PER Ref no: 56250126; Please close this connection if you want to behave in this in ethical manner to us..
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Aug 13, 2020
Complaint marked as Resolved 
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