[Resolved]  Airtel — airtel dth connection - requested refund - not got - no one contacted

Address:560035
Website:airtel dth

I ha taken a new dth connection online on 3th june this year
I waited for so many days. No one called me for installation. Then again i called multiple times to their customer care. No on e helped. Finally i raised a request for cancellation. Then someone called and said they will install, i said them to proceed with cancellation as it was already 9 days after i bought it and no one came for installation.

They accepted it and promised me that they will give a refund in 7 working days. It has been 23 days now, i have been calling them 3 to 4 times on a daily basis to get my money back. No luck.
Such pathetic service they have.

Customer id :[protected]

Divya
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Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jul 31, 2017
Updated by divyanair1
No update till now .No refund till now .It has been one month since this process is been going on . I have never seen such worst customer service, Not sure how many times i should call and ask for money . How much time it is need to process a refund of just rs. 1590 ? Ridiculous
Aug 14, 2017
Updated by divyanair1
no refund to my bank account till now ...
Complaint comments 

Comments

Hello sir,
My no is [protected]
Maine airtel ka 3G/4G data pack dalvaya hu Lekin yha hmare location pe internet bilkul nai chalta.
Aur ye problem pichle 6 month se h bahut bar complaint kr chuka hu phir koi solution nai mila h. Even meko no. Change krne ki hidayat de rhe h
Recharge 194 unlimited call, but money deducted from main balance.
8 Months and Counting NO Justice and NO Intercom service

I had compliant N number of times. Also complained with appellate.

8 Months and Counting NO Justice and NO Intercom service.
(I had closed Airtel Broadband, Fixedline, Digital, Postpaid, prepaid)
I have recharged @94 rupees but wasn't able to get my account. Kindly request to refund that particular amount to my account which I mentioned below the number.
please do fast as much as possible.
Mob:[protected]

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