[Resolved] Airtel — Airtel dth dish tv | |||
We had an airtel dth connection we have recently relocated to navi mumbai. After moving into the new premises and a number calls made to customer care for relocation of dth connection, we call customer care again and again for 2 weeks for complaining about the relocation. Customer care excutive is told today engineer will come and resolve your problem but till date engineer not come. They purposely taking wrong pin code. They again and again just taking complaints and telling engineer will come and we send message to you the phone no. And name of engineer. But message never come and engineer also never come. This is very rediculus and very bad experience about the airtel company. We don't know why airtel is not look into this matter because soooo many complaints about the reinstallation of dth. Please solve the problem. . Was this information helpful? | |||
Sep 2, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 July 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 26 July 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Anil S. airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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understand rs 99.00 debited last week from my account of my mobile number[protected] as "ir99" which was not authorised by me.
Please refund it to the same account, and write to me an email at [protected]@gmail.Com, why & what is the benefits of it, may be in future, i will think about it.
Thanks - p .Loganathan