[Resolved] Airtel — Airtel dth not working since installation

sumbult

from Nawalgarh, Rajasthan

Address:	560062
Website:	airtel.in

My airtel dth connection no [protected] is not working correctly since its installation in march this year. I have made innumerable calls, written emails and have had a terrible response so far from airtel. I paid 2700 bucks just for the wiring and connectors. The two set top boxes cost me extra. Only one of the connections is working and the second one has never worked properly. And now i cant get them to give me any service. Deplorable state of affairs. A number of service requests are lying open without any reveet from their side - 16 april[protected], 2 may[protected], 4 may[protected], 29 may[protected]. I need full reimbursement of rental since installation of the connection in march this year.

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 June 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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